Cleveland ERA, also referred to as Achieve, delivered services directly in the workplace to low-wage workers.
Services included the following: case management; weekly 30-minute life-skills learning sessions focused on topics such as time management, goal setting, budgeting, and credit repair; and training for supervisors of low-wage workers. Case management was available on-site during three or four regularly scheduled office hours each week. The supervisor training could be delivered in one eight-hour session, two half-day sessions, or three two-hour sessions.
The project provided services for one year. Cleveland ERA served clients in workplaces that employed at least 15 staff who earned less than $13 per hour and were hired within the past six months. Most of the employers and firms were in the long-term nursing care sector. The Cleveland ERA project was implemented at 22 employer sites in Cleveland, OH.